Quick answers to the most common Bates stamping questions.
Why is my PDF not stamping?
Make sure the file is a valid, non-password-protected PDF. BatesTool processes files locally in your browser, so very large or corrupted files may fail. Try a smaller batch or re-save the PDF before uploading.
Why did the Bates sequence restart at 1?
The sequence restarts when a new case is created or when browser storage is cleared. To continue an existing sequence, select the same Case Matter before stamping, or note the last Bates number and set the starting number manually.
Can I stamp scanned image PDFs?
Yes. BatesTool overlays text stamps on any PDF page, including scanned documents. It does not perform OCR, but Bates numbers and labels will still appear clearly on the image.
Why is the stamp cut off at the edge of the page?
The stamp may sit outside the printable or visible margin of the source PDF. Try a different position, such as the top-right or bottom-left corner, or check that the original PDF has normal margins.
Does BatesTool work offline?
Once the page is loaded, all stamping happens in your browser without a network connection. Do not reload the tab until you have downloaded your files, because the page must be online to load initially.
Where are my files stored?
Your files stay only in your browser memory. They are never uploaded to a server. Closing the tab clears them, so download your stamped PDFs and CSV before you leave.
Why is the download slow?
Large PDFs are processed page by page in the browser. Wait for the download to finish; do not close the tab. For very large productions, split the job into smaller batches to keep the browser responsive.
How do I remove a Bates stamp?
BatesTool burns the stamp into the output PDF. Always keep your original files in a separate folder. If you need an unmarked copy, use the original file rather than the stamped version.